Studio Policies

Head2Toes Pilates operates by appointment Only

Package Validity

To support consistency and meaningful progress, session packages are valid for the following timeframes:

Packages of 5 sessions or fewer: Valid for 3 months from the date of purchase

Packages of 10–15 sessions: Valid for 6 months from the date of purchase.

If unexpected circumstances or health concerns arise, please reach out.

Packages are non-refundable and non-transferable.

Cancellation & Rescheduling

A 24-hour notice is kindly requested for all cancellations or rescheduling.

Sessions canceled with less than 24 hours’ notice will be charged in full or deducted from an active package.

No-show appointments are charged in full.

Late Arrivals

Sessions begin and end at the scheduled time.
Late arrivals will receive the remaining session time in order to honor subsequent appointments.

What to Wear

Comfortable, movement-friendly clothing is recommended.
Socks are required for all sessions; grip socks are encouraged but not required.

“Change happens through movement, and movement heals"- Joseph Pilates